Getting the Fastest Possible Technical Support
Registration is Required
You must register BarTender to receive Technical Support. You can register quickly
and easily at:
http://www.BarTenderBarcodeSoftware.com/label-software/Registration.aspx
Other Required Information
Even though you are registered, you will be asked on the phone for some or all of
the following:
- Your full name.
- Your company name.
- Your phone number, with extension.
- Description of your Seagull product, including Product Name, Edition, Version #,
and Build # (see the About option in your Help
menu).
- Your operating system.
- The make and model of your printer (including print resolution).
- The Version # and Build # of any Windows printer Drivers by Seagull you may be using.
- Description of the problem you are experiencing, including any error messages and
corrective steps you may already have attempted.
- When getting tech support by e-mail, please attach a copy of your BarTender label
format file to your
initial e-mail.
- If you are having a problem reading from a database, it can help us to receive a
representative portion of your database.